Shipping and Delivery

My Skin Boutique uses Australia Post to mail all orders within Australia. Please allow up to 1-3 business days for you order to be processed and dispatched from our clinic.

Please see below for Domestic delivery estimates. Express Post items are being prioritised with Australia Post, but can take 5 business days or more to arrive due to Coronavirus delays.

Standard Postage:

  • Perth Metro: 2-3 Business Days
  • Western Australia: 5-7 Business Days
  • NT: 7-14 Business Days
  • SA: 7-14 Business Days
  • VIC: 7-14 Business Days
  • NSW: 7-14 Business Days
  • QLD: 7-14 Business Days
  • TAS: 7-14 Business Days
  • ACT: 7-14 Business Days

Express Post:

  • Perth Metro: 1-2 Business Days
  • Western Australia: 3-5 Business Days
  • NT: 3-5 Business Days
  • SA: 3-5 Business Days
  • VIC: 3-5 Business Days
  • NSW: 3-5 Business Days
  • QLD: 3-5 Business Days
  • TAS: 3-5 Business Days
  • ACT: 3-5 Business Days



If you wish to return a purchase for any reason you are eligible for an exchange or full refund if your purchase is returned in it’s original condition, unopened and with its original packaging. We do not accept refund or exchange requests, unless faulty, for opened and/or used products if you change your mind.

If you wish to return your item, you will be responsible for paying return postage. Please note we are not liable for any parcels lost, stolen or damaged product during transit.

To request a return or exchange please email [email protected]